Returns Policy — Dsport Graphics

At Dsport Graphics, every item we produce is custom designed, decorated, and made to order specifically for you. Because of the custom nature of our work, we are unable to accept returns or exchanges on any completed order.

We do not accept returns or exchanges for:

  • Change of mind or personal preference
  • Sizing or fit issues — please refer to the size chart provided before placing your order
  • Color variation between screen display and printed product
  • Orders placed incorrectly by the customer

We will gladly address any of the following defects:

  • Rips, holes, or snags in the garment
  • Stains or marks present on the item at the time of delivery
  • Decoration errors that differ from the approved proof

If you believe your item has a manufacturing or decoration defect, please contact us within 7 days of receiving your order. We will evaluate each claim on a case-by-case basis and work with you to find the best resolution.

All artwork is reviewed and approved by the customer prior to production. By approving your proof, you confirm the design, spelling, sizing, and placement are correct. We are not responsible for errors approved by the customer.

Thank you for your understanding and for choosing Dsport Graphics.

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Re-use existing screen print designs

You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

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You cannot save the product until you have moved the images within the design area.

Your layout contains images that appear outside the design area.

Your layout contains overlapping images.

You cannot save the product until you have moved the images so they are not overlapping.

Blank product purchase is not allowed

You will not be able to purchase this product until you add a decoration design.

Inactive blank product in use

Minimum quantity requirements not met

You will not be able to purchase this item until you have increased the quantity.

Screen(s) still updating...

You will not be able to purchase this item until all re-used screens have been updated.

Your layout contains images that have been resized to meet the 25 megapixel limit for raster images and they may appear smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

By clicking OK, you are agreeing to accept the final product regardless of image quality. Click Cancel if you want to go back and fix the images.

 

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